MSIG - Insurance Agent Portal
Can an insurance portal be powerful and complex at the backend, yet remain simple and easy to use without passing that burden of complexity to the user?
Reimagined MSIG’s legacy Agent Portal, bringing the clarity and ease of a consumer-grade UX to a complex enterprise system.
Dashboard View
Dashboard to highlight key stats and numbers.
New Quote
A new quote journey split into multiple steps,
employing the goal gradient effect to make the process feel less tedious.
Policy Details
The details panel shows breakdown of any selected item from the work queue above.
Agent Work-queue
A dense data view showing the agents work queue.
Key principles used as foundation of the new User Experience
Applied accessibility best practices to enhance clarity and navigation for a broad user base, including older adults.
Optimize for complex and lengthy data entry
workflows.
Leverage common and existing interaction patterns to reduce relearning.